Personal Data Processing
Last updated: July 2026
This page explains how Hainanet processes personal data submitted through the website, email, WhatsApp, contact forms and other communication channels.
1. Data controller
The data controller is Hainan emotional Technology Co., Ltd., operating under the Hainanet brand. For privacy and personal data matters, contact us at [email protected].
2. What personal data we process
We may process your name, company name, email address, phone number, messenger contact, country, project details, product requirements, files you send to us and the content of your communication with Hainanet.
3. Why we process personal data
We process personal data to respond to requests, prepare commercial proposals, coordinate projects, communicate with clients and suppliers, provide services, issue invoices, keep project records and comply with legal obligations.
4. Legal basis
Depending on the situation, the legal basis may include the performance of a contract, steps taken before entering into a contract, legitimate interest in business communication and service delivery, consent where required, or compliance with legal obligations.
5. Communication channels
If you contact Hainanet by email, WhatsApp or another messenger, the data you provide may be processed by the relevant communication service provider according to its own terms and privacy policy.
6. Sharing personal data
We may share personal data with team members, contractors, suppliers, logistics partners, payment providers, legal or accounting advisers and technology providers only when this is necessary for the requested service or required by law.
7. International transfers
Because Hainanet works with clients, suppliers and partners in different countries, personal data may be transferred internationally where necessary for project communication, sourcing, production coordination or logistics support.
8. Retention period
We keep personal data only for as long as necessary for the purposes described on this page, including project administration, accounting, legal obligations, dispute resolution and legitimate business records.
9. Your rights
Depending on applicable law, you may have the right to request access to your personal data, correction, deletion, restriction of processing, objection to processing, data portability and withdrawal of consent where processing is based on consent.
10. Newsletter and Brevo
When you voluntarily subscribe, we process your email address, language, selected topics, optional main business activity, consent record, IP address and technical request data to send relevant Hainanet information and marketing emails. Topics and business activity are used only to select relevant newsletter content. An external email delivery provider may process these fields only for sending a campaign. You may withdraw consent at any time using the unsubscribe link in every newsletter; we then stop marketing delivery and retain only the records reasonably required to evidence and respect your choice.
11. Contact
To exercise your rights or ask questions about personal data processing, contact Hainanet at [email protected].